Profitability and programming in the same thought? If you are thinking “I know what I need and if there are not many people, I will send them home”, you are not doing justice to your affairs or your staff. Productivity is not as high as it could be and your profitability is not that good. Here are the 7 schedule writing needs that will improve productivity and increase profits.
1. You must have a target percentage of workforce in place. Throughout this article I will use the same set of numbers for the examples. In this case the objective will be 14%. Your goal must be based on reality. Can you really cover your business with this workforce?
2. Must have a competition table. This tells you who can do what position and how good they are at that position. My suggestion is cross training. Keep all your staff informed in every position you have in your business. This will make covering a call easier, as well as ending boredom.
3. You must have an availability chart and a written request procedure. This indicates who can work and at what time. If Joe can only work from 11 to 2 and you write a schedule from 12 to 3, either 2 or 2 will be understaffed or Joe will now have a reason why he doesn’t like his job. This type of negativity is not good for your staff or the company. Also use a calendar system to allow your staff to make requests for days off. A written system will allow you to document requests, the ability to notice abusive patterns, and a centralized place for staff to record the request.
4. You should have a realistic projection of sales broken down by hour (at least). Base your projection on reality. If it’s up 5% from last year, don’t project a 15% increase and hope for the best. Also have at least hourly screenings so you have people there when you need them and scheduled to leave when you don’t.
5. Know your average salary and convert it to man-hours and calculate your sales per man-hour (SPM). Projected actual sales of $ 35,000 with the 14% labor goal divided by the average example of $ 9.88 equals 496 man-hours (rounded). If the sales of $ 35,000 are taken and divided by 496, the SPM is $ 70.56. Which means that, on average, it takes $ 70.56 in sales to pay for 1 man-hour worked. Now understand that this is an average and does not define your productivity. In your busiest times, the synergy of your staff will dramatically increase this number. A staff of 8 can easily handle an SPM of $ 140 while the average of $ 70.56 is really impossible for a single person to handle.
6. Calculate your minimum and maximum staffing. This is the number of people you need to operate regardless of sales. For example, if you have 2 positions that must be filled to provide adequate service, your minimum staffing is 2. That means if you are open 18 hours a day, 7 days a week, your hours will have a minimum of 252 hours before the first. the sale is made. Your maximum number of staff is based on what your staff can produce during their peak time. If your highest daily hour is $ 900 and a staff of 8 can handle it perfectly, now you know that you will have 8 scheduled every hour, that is, $ 900. Count the number of hours that are $ 900 and multiply by 8. For the For example, let’s use 7 hours times 8 equals 56 hours. Add that to your 252 and your schedule is 308 hours. Take this 308 and subtract it from 496 and that leaves 188 hours for staff for the remaining hours that it is open.
7. Use a bar graph system. A bar chart is a computer program that uses the information above to help you develop a program that will be profitable and meet customer needs. There are a number of programs that you can purchase simply by programming search bar charts in your favorite search engine. You can also use EXCEL or another spreadsheet to write your own.
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